About us

Westward is a family run Swansea based business that has been providing boiler care to local homes for over 30 years. Our local 24 hour call centre handles on average 250 calls a day. Enquiries range from quotes for central heating and boiler replacement to breakdown and maintenance calls with staff happy to chat in Welsh or English. Our trained call centre staff can deal with many problems over the phone and, if necessary, dispatch a duty engineer to deal with the problem.  We now have over 40 engineers covering the whole of South West Wales from Bridgend through to Pembrokeshire.